GoDrone - Terms and Conditions

Updated 4th March 2021

1. Background

GoDrone services are provided and operated by LVNL using technology and services provided by Our Partner, Altitude Angel.

Your use of our services, as defined herein, are governed by these Terms and Conditions. By continuing to use our services, you are indicating that you have read, understood, and agree to be bound to these terms and conditions.

Accordingly, these terms and conditions are entered into between:

Party A Luchtverkeersleiding Nederland, LVNL, a Dutch legal entity governed by public law and established by the Aviation Act (Wet Luchtvaart) of 18 June 1992 (Staatsblad 1992, 368), with headquarters located at (1117 CV) Stationsplein Zuid-West 1001, Schiphol, the Netherlands.
Party B The natural person accessing and making use of the services in accordance with Clause 4.1.2.

2. Definitions

In this Agreement, the following terms shall have the following meanings:

means an account required to access and/or use certain areas and features of Our Services;
“Personal Data”
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Services. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”);
means Luchtverkeersleiding Nederland, LVNL, a Dutch legal entity governed by public law and established by the Aviation Act (Wet Luchtvaart) of 18 June 1992 (Staatsblad 1992, 368), with headquarters located at (1117 CV) Stationsplein Zuid-West 1001, Schiphol, the Netherlands.
Altitude Angel
means Altitude Angel Limited, registered in England & Wales under company number 9350032 and whose registered office is at The Blade, Abbey Square, Reading, RG1 3BE in the United Kingdom, and/or their employees, shareholders, affiliates, sister and parent companies and partners as required by the context.
means Altitude Angel.
means mobile device applications that We publish under the GoDrone brand, either directly or using Our Partner.
means any web services, including application programming interfaces, that may be accessible over the world wide web and released either directly by Us or provided on our behalf by Our Partner.
means the Apps, Sites and/or other services which we may introduce from time-to-time under the “GoDrone” brand.

In general, words in the singular include the plural and in the plural, in the singular.

3. Agreement

3.1These terms and conditions govern your use of the Services and, by using Our Service(s), you agree to be bound by them.

3.2Matters concerning the handling of your Personal Data as well as any other data submitted by or generated by you in the normal use of Our Services are covered under Our Privacy Policy.

3.3The sections and formatting included in these Terms and Conditions are purely to assist in making the terms and conditions as straightforward as possible to read but don’t have any particular legal meaning.

4. Acceptable use

4.1 General

4.1.1Your use of the Services shall be governed by these Terms and Conditions, plus any service-specific terms which shall be notified to you use the Service or at the time of registration for the Service. In the event of any discrepancy between these Terms and Conditions and those contained in any supplemental agreement, the terms and conditions as captured in this document shall prevail.

4.1.2You may use Our Services for personal or commercial use, however, to use the Services you must be a natural person and not a legal entity. Use of Our Services in connection with any legal entity does not create a contract between Us and said legal entity.

4.1.3Use of Our Services for any non-civilian (i.e. military) scenarios is expressly prohibited.

4.1.4You may freely access Our apps through the official Google Play or App Store provided that you agree to and comply with any supplemental terms and conditions and/or privacy policies as displayed.

4.1.5We reserve the right to update, amend, alter, remove or withdraw the app and/or any services or features within the app at any time, for any reason, and without any prior notice.

4.1.6We reserve the right to introduce new features, retire features, and/or make any material or minor alterations to the app and any associated services at any time and without any prior notice.

4.1.7Our Services includes the capability to provide and endeavours to be the most accurate, up-to-date and reliable situation awareness information for drone operations in the Netherlands. In no circumstances, however, is it to be used to replace any part of your normal legal obligations when complying with applicable laws and regulations when operating your drone(s).

4.1.8We endeavour only to use official, authoritative sources of data within Our Services.

4.1.9Use of the data provided by Our Services via any other system or mechanism other than the graphical user interfaces provided, including but not limited to ‘scraping’ the data to make it available in another service or application, is expressly prohibited.

4.1.10You may not rely on Our Services as the sole source of safety information, but you may combine it with other normally acceptable due-diligence practices required to satisfy any local, state, national and/or federal rules governing the flight of your drone.

4.1.11You may not use Our Services for automated flights, without a human in the loop, or any flight to be carried out in contravention of any law or regulation, or for any illegal purposes.

4.1.12You are only permitted to use Our Services for consumption via the graphical user interface. All other use is expressly prohibited.

4.1.13You may not download, copy or redistribute any of the data from Our Sites or Apps, except by way of using the normal sharing tools and features built into Our Services.

4.1.14You use Our Services "as is" without warranties of any kind, either express or implied.

4.1.15You, at all times, are solely responsible for the safe and legal use of your drone.

4.1.16You may not construe any of the advice, data or visual indicators as confirmation of the legitimacy of conducting (or not conducting) a drone flight in any location shown. Errors and omissions are excepted.

4.1.17Usage of Bing Maps layers is governed by Microsoft's Terms of use - https://www.microsoft.com/en-us/maps/product.

5. General terms of use

5.1When you access Our Services for the first time you will be required to create a user Account and populate it with certain information about you. You must not provide any inaccurate, false or misleading information, and you must always notify Us about any changes to your Personal Data so that We can comply with Our obligations to hold only accurate data about you.

5.2You are responsible for using a unique, secure and strong password to secure your user Account.. If you believe your Account has been compromised, you are obliged to contact us immediately so that We may block or limit access to it.

5.3Information stored with Us shall be stored and used in accordance with Our Privacy Policy.

5.4Your access to Our Services may be suspended, terminated or otherwise modified by Us at any time and without prior notice.

5.5You may not use offensive, vulgar, racist, sexist or abusive language or content across any of Our Services, including e-mail addresses, nor may you transmit anything to Us which constitutes harmful or illegal material.

6. Intellectual property

6.1All intellectual property rights (for example, patents, rights to inventions, copyright and related rights, trade marks, business names and domain names, goodwill and the right to sue for passing off, rights in designs, database rights, rights to use and protect the confidential information (including know-how), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which exist or will exist now or in the future in any part of the world) are the property of LVNL or Our Partner.

6.2If you upload data to Our Services, you confirm that you either own the data and the appropriate rights to use it, or if those rights belong to someone else, that you have secured all necessary permissions from them to use it and upload it.

6.3Data that you share with Us shall normally remain your property, unless We tell you otherwise at the time of submission. However, we will have a license to use the data you share with Us in order to deliver Our Services to you, and for other purposes as may be described herein.

6.4We won't anonymise data if you've asked Us to share it with an authorised third-party for the purposes of requesting a permission to fly within or transit airspace, because the approver will need to know the location information in order to make a decision. We will clearly indicate to you what data We will send, and you will be required to give positive consent that you wish Us to send the data to the third party on your behalf.

6.5If you do upload or share data with Us that infringes the intellectual property rights of somebody else, you agree to inform Us immediately as soon as you become aware of such infringement, or a breach of these conditions. You agree to fully compensate Us on demand for any and all such losses, whether in the form of direct losses or for our loss of time or for other things that are readily identifiable. Where We suffer other losses that are hard to quantify, We shall reserve the right to pursue you for recovery of these. Our right to take action to recover such losses or to insist on this indemnity will survive the termination of your Account(s) with Us, which would otherwise terminate our contract with you.

7. Data Protection

7.1The protection of your personal information and privacy is important to Us. You can find all the relevant information on how We store, process and use your personal information in our Privacy Policy.

7.2We shall store your Personal Data in accordance with industry best-practices and in conformance with rules and regulations relevant to LVNL headquarters location in the Netherlands.

7.3You have the right to ask Us to amend or delete personal information We hold about you at any time (sometimes referred to as the “Right to Erasure” or the “Right to be Forgotten”). Your rights, and how to enact them, are clearly described in Our Privacy Policy.

8. Disclaimers

8.1Our Services are intended to supplement generally required drone pilots’ due diligence and awareness activities; not to act as a replacement for them, or a drone operator's normal legal obligations. Collectively or individually, Our Services are designed only to assist with plan-to-avoid scenarios, and not to act as a replacement for this or a drone operator's see-and-avoid responsibilities, except where expressly stated otherwise. This means, when you are utilising Our Services as a drone pilot or drone operator, you cannot rely on Our Services as the sole source of situation awareness or information necessary to determine the safety and/or legality of any particular drone flight.

9. Availability of Services

9.1We work very hard to ensure Our Services are fast, efficient and reliable, 24 hours per day, 7 days per week, 365 days per year. There are, however, some circumstances which may be beyond Our control, that may temporarily interrupt or cause Us to suspend Our Service(s).

9.1.1Unless otherwise expressly stated, we provide no performance or availability guarantee for any Service.

9.1.2We shall reserve the right to operationally restrict access by network segment, IP address, geolocation or other policy at any time, without prior notice, and for any reason. Our Partners continuously monitor the systems they use to deliver any part or parts of the Services on Our behalf and may also exercise the same right.

9.2We accept no liability for the availability or unavailability of any of Our Services, howsoever caused.

10. Limitation of liability

10.1To the fullest extent possible by law, We accept no liability to any person or persons, or any entity, including you, for any direct, indirect or consequential loss, damage or expense (whether foreseeable or otherwise), in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use or misuse of (or inability to use) Our Services, including (but not limited to), our website, mobile apps or developer platform, howsoever that loss, damage or expense may arise.

10.2We are also not liable or responsible for any failure to perform or for the delay in the performance of any of Our obligations under these Terms and Conditions that is caused by events that are beyond Our reasonable control, such as but not limited to a failure of an internet service provider to deliver notifications or emails to you, poor weather conditions, packet loss, an act of war or any industrial strike, any decision by any governmental body to restrict its air traffic controls or data, or any failure by any third party upon whom We rely for the delivery of Our Services to you.

10.3We do strive to exercise commercially reasonable care and skill in everything that We do. That includes taking steps to ensure Our Services are free from computer viruses and malware. Notwithstanding the foregoing duty of care, We will not accept any liability for any loss or damage resulting from a virus or other malware, distributed via Our Services.

10.4If a court finds that We do owe you any compensation, this compensation will be limited to 100% of any fees that you have paid to Us in any calendar year. If you haven't paid Us any fees to access the Services, Our liability to you shall be capped at an aggregate maximum - across all claims - to 1 (one) Euro.

10.5If you terminate your Account with Us, these provisions still apply.

11. Indemnities

11.1You agree to indemnify and hold harmless Our Partner from any claim(s) arising out of or in connection with your use of the Services.

12. Law and jurisdiction

12.1These Terms and Conditions, and the relationship between you and Us, whether contractual or otherwise, shall be governed by and construed in accordance with Dutch law.

12.2Any disputes concerning these Terms and Conditions, our relationship to each other, or any matters arising therefrom or associated therewith shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

12.3Please note that We shall reserve the right to update these Terms and Conditions at any time without prior notice to you. We shall display clearly a notice in Our Services that is bound by these Terms and Conditions when an update is made. Your continued use of Our Services after each update shall constitute acceptance of these (updated) Terms and Conditions. If you do not agree to the revised version, you may terminate your use of the Services.

13. Termination

13.1Either you, or We, may terminate our relationship together at any time, and without prior notice.

14. Right of assignment

14.1We shall reserve the right to transfer Our responsibilities and obligations under these Terms and Conditions to any other entity without prior written notice to you.